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    Frequently Asked Questions

    Product Information

    Dihydroxyacetone is a color additive that reacts with amino acids on the skins surface to darken the skin. The amount of DHA in a product correlates to you how dark the tan will be. 14% is the maximum concentration of DHA the skin can absorb.

    On average, your tan will last 5 days. Good exfoliation prior to application, limited exfoliation post-application and avoiding body products with harsh chemicals will prolong your tan. GlowPro's Tan Extending Lotion can be applied daily to maintain your color.

    GlowPro Mousse comes in large 200ml bottles. Our average consumer gets 12+ full body applications out of a bottle!

    GlowPro Tan Extending Lotion provides 10+ full body applications on average.

    GlowPro Facial Tanning Serum provides 20+ applications.

    We recommend wearing dark, loose-fitting clothing after tanning because GlowPro mousses have an instant bronzer that sits on the skin during the initial application and can transfer. After you rinse off the instant bronzer, transfer should not be an issue. If you do experience color transfer, GlowPro is water-soluble and should wash out with normal laundering.

    Hand wish the mitt with a mild detergent every 2-3 uses. Rinse clean and air dry. Mitts should be replaced every 6-12 months depending on use.

    Our Facial Tanning Serum or SoulShine Tanning Drops are recommended because they are designed for delicate facial skin but many people apply GlowPro Tanning Mousse to their face successfully. We only advise trying this if you do not have dry or sensitive skin and always suggest putting on a layer of facial moisturizer first. It is not recommended to use GlowPro Tan Extending Lotion on your face.

    All GlowPro products are unscented! Some "tanning smell" may occur as the product interacts with your skin but it's negligible. 

    As with most things, the stronger the ingredients, the shorter the shelf life. You'll see the more DHA (active ingredient) a product has, the shorter it's life span. GlowPro Mousses have a shelf life of 9 months, the Facial Serum has a shelf life of 9 months and the Tan Extending Lotion has a shelf life of 12 months. To reach the full shelf-life, the products must be stored upright in a cool, dark, dry place away from sunlight. Using the products beyond the expiration date will likely result in a less effective tanning expierence.

    Put into traditional consumer terms, 6% DHA would be "Medium/Dark" 10% DHA would be "Dark" and 14% "Very Dark." Checkout our more comprehensive DHA Guide by clicking here. If you still aren’t sure, ASK! Comment on our Instagram and we’ll go through your pics if your profile is public or send us a picture of your natural skin tone and we’ll get back to you! Including whether you’re looking for a deep tan or a subtle glow is also helpful.

    DHA is a FDA approved ingredient and only effects the stratum corneum (outermost layer of skin). Concerns about DHA's safety typically come from spray tans where the chemical can be inhaled and has contact with membranes. Most women feel comfortable using GlowPro products while pregnant.

    As always, you should check with your physician if you have concerns. We offer our ingredient list on every product page for his/her reference.

    Order Information

    You can return any new, unused product within 20 days of arrival less shipping charges. For health and safety reasons, any opened products cannot be returned. Return shipping is the responsibility of the buyer.

    Please enclose a printed copy of your receipt or other identifying paperwork. You can reprint the invoice from your e-mail or include your name, e-mail address and order number on a blank piece of paper. Returns received without identifying paperwork will not be processed. Return labels can be provided at your request and a return shipping fee will be deducted from your refund. When shipping independently, we encourage purchasing tracking for you package as we are not responsible for lost items. Refunds will be processed within one week of receipt via the original payment method.


    If you receive an incorrect or damaged item, please notify us within 14 days of receipt for us to remedy it. Products beyond 90 days are not warranted for service.

    Our shipping rates are determined by location and the total weight of your order. Shipping rates will be calculated and displayed at checkout!

    Reach out! Visit our contact page for any information regarding your order! We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations.

    If you’re not happy with a certain product, that’s okay! We just ask that returned items be 50% intact and returned with their original packaging. You can return items up to 30 days after the date it was shipped.

    You will receive automated e-mails with status updates from order placement to package delivery. Sometimes they may be delivered to your spam folder. When your order is shipped, you will receive an e-mail with tracking information and estimated arrival date. Orders typically ship within 1-3 business days of payment and arrive in 3-7 business days of shipment, depending on the selected carrier method. Transit times are estimated by USPS and are not guaranteed. 

    Expect extending shipping and handling times during holidays and sales. GlowPro does not ship on weekends and follows all US Federal Holidays. 

    Affiliates/ Wholesale

    We offer various levels of sponsorship to social media influencers from product sponsorships to pay-per-sale programs. You can find all the details to apply here

    Yes! You can find all the information here